Privacy Policy – Grove Bank

Rev. November 2022

An introduction to this privacy policy
Facts	What does GROVE BANK do with your personal information?
Why?	Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?	The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number Income Account balances Payment history Overdraft history Checking account information When you are no longer our customer, we continue to share your information as described in this notice. When you are no longer our customer, we continue to share your information as described in this notice.
How?	All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Grove Bank chooses to share; and whether you can limit this sharing.

Reasons why we share certain data, what data we share, and if you can limit our sharing
Reasons we can share your personal information	Does GROVE BANK share?	Can you limit this sharing?
For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus	Yes	No
For our marketing purposes— to offer our products and services to you	No	We don’t share
For joint marketing with other financial companies	No	We don’t share
For our affiliates’ everyday business purposes— information about your transactions and experiences	No	We don’t share
For our affiliates’ everyday business purposes— information about your creditworthiness	No	We don’t share
For affiliates to market to you	No	We don’t share
For nonaffiliates to market to you	No	We don’t share

What to do if you have questions
Questions?	Call 320-857-2521

Who is providing this notice
Who we are
Who is providing this notice?	GROVE BANK

What we do with your personal information, how we collect it, and why you can’t limit all sharing
What we do
How does GROVE BANK protect my personal information?	To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does GROVE BANK collect my personal information?	We collect your personal information, for example, when you: Open an account Apply for a loan Make deposits or withdrawals from your account Give us your income information Make a wire transfer We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?	Federal law gives you the right to limit only sharing for affiliates’ everyday business purposes— information about your creditworthiness affiliates from using your information to market to you sharing for nonaffiliates to market to you. State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else?

Definitions of terms in this privacy policy
Definitions
Affiliates	Companies related by common ownership or control. They can be financial and nonfinancial companies. Grove Bank has no affiliates.
Nonaffiliates	Companies not related by common ownership or control. They can be financial and nonfinancial companies. Grove Bank does not share with nonaffiliates so they can market to you.
Joint Marketing	A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Grove Bank does not jointly market.

Other important information
Other important information
For Alaska, Illinois, Maryland and North Dakota Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization.

Text messaging (SMS) communications — Effective 08/08/2026

SMS	How does Grove Bank use text messaging?
What?	We collect your mobile phone number and related consent records when you give us your number — for example, on an application, a web or contact form, in person, or over the phone. This includes the date, time, and method of your consent; your messaging preferences; and the delivery status of the messages we send you.
How?	We use your mobile number only to: Send account and security alerts, such as suspected-fraud alerts, low-balance notices, and loan or payment reminders; Send appointment confirmations and reminders; Send promotional or marketing messages about our products and services, but only if you have separately opted in; Reply to messages you send us; and Verify your identity when required for account security.
Consent?	You opt in by checking the SMS consent box on a Grove Bank form, or by giving verbal or written consent that we document in your account record. Your consent to receive marketing texts is not a condition of purchasing any product or service from us, and is collected separately from account and security alerts.
Opt out?	Reply STOP to any message to cancel. After you reply STOP, we send one confirmation message and will not text you again unless you opt in. For help, reply HELP, call 320-857-2521, or email info@grovebancorp.com.
Frequency?	Message frequency varies based on your activity and the message types you have opted into.
Rates?	Message and data rates may apply, depending on your mobile carrier and plan.

How we handle your mobile information	Does Grove Bank do this?
Sell, rent, or share your mobile number or SMS consent with third parties for their own marketing	No
Share your mobile opt-in data or consent with any third party	No
Share your number with our service providers solely to deliver the messages you requested	Yes

Questions?	Call 320-857-2521 or email info@grovebancorp.com